Interested Barbers FAQs
How Do I get Paid
We pay our barbers through PayPal. For more info on receiving payment through PayPal,
Click Here.
No need to wait for a check. You receive your money instantly and can transfer it
to your bank account whenever you get ready. Safe and Secure. We pay barbers once
every Friday for all appointments from the previous week that are in a completed
status at the time of disbursement.
What is a completed status?
A completed status means both you and the customer’s profile match having input
that the appointment was completed or that the customer did not show. We understand
that some dishonest people are out there and conflicts may arise in this area. However,
we have taken steps to assure that much of that is taken away when the customer
provides you with a unique appointment code from their confirmation email at the
beginning of the appointment. This code is unique to that appointment and gives
you proof that services were performed along with your travel log.
What percentage of the money do I keep?
The barbers always keep a 100% of the haircut fee and out of area fee. Typically,
appointment fees are paid at 65% for appointments less than or equal to 30 min and
70% for those greater than 30 min. All other convenience fees are paid at 50%.
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Services
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Barber's Cut
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Barber's Express Cut
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Total
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Hair Grooming Services
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100%
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N/A
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100%
|
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Out Of Area Fees
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100%
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N/A
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100%
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Appointment Time Fees
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70%
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30%
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100%
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Convenience Fees
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50%
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50%
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100%
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What happens if I can’t make it to an appointment?
You are expected to honor all appointments in which you make yourself available.
However, in the event that an emergency comes up, please be courteous and notify
your customer. If the appointment can not be rescheduled or accommodated, report
the appointment as “Incomplete on barber’s behalf” and a refund will be given when
the customer does the same. You will be responsible for any fee’s associated with
refunding money.
How will I know when I have a booked appointment?
An email and a text message will be sent notifying you of your new appointment.
Also, the booked appointment will show in your calendar profile and pending appointments
section.
What happens if a customer says I didn’t show or didn’t like their haircut?
In the event that you do miss an appointment, a refund will be given. If you were
there and no one showed, submit a copy of your travel log with the time arrived
and time of departure noted with any needed comments. In all cases, the situation
will try to be solved as fairly as possible to both sides involved.
In regards to unsatisfactory service, professionalism is expected. If an agreement
can not be reached or the problem fixed, let them know they can file a complaint
with your respective Barber Board and/or leave feedback on your profile.
What is an Out of Area zip code?
This a zip code that you may choose to serve for an additional cost.
How is pricing determined?
At this time, our office conducts market comparison surveys to be sure pricing is
reasonable within your service area. We do try to remain competitive, but do not
slash prices to encourage volume. We believe mobile barbering is a service of convenience
and customer service that should never be under-valued. If you believe that our
pricing in your area does not meet fair market value, please do contact our office.
We will work with you to conduct market research with comparable services.
What is the cancellation policy? Will I get paid for cancellations?
See Cancellation and Refund Policy.
However, we do require barbers to understand that payment will only be made to you
in the event that we are able to collect this fee. If the charge is disputed with
the credit card company, it may be awarded in the clients favor. Usually this will
not be the case for legitimate transactions, but we do our best to be sure barbers
are adequately compensated for their time.
How does a client make payment?
All client payments are made by credit card or Papal directly to Barbers Express
LLC. Barbers will never be responsible for collecting payments. You may of course,
accept cash gratuity.
Is there a fee to join? Is it annual?
At this time, there is NO FEE to join Barbers Express. However as we progress in
the future, we may bring features available to barbers that require a monthly fee
or a registration fee to cover administrative costs of bringing on a new barber.
What kind of contract will I be required to sign?
Your relationship with Barbers Express is that of an independent contractor. You
essentially are your own business which means you are responsible for all your costs
associated with conducting business. You will not be employed as an employee, therefore
will not be provided with workers compensation, unemployment, medical, vision or
dental benefits & you will be required to file and pay your own state and federal
taxes. Independent contractors are also free to make their own hours.
What is required to become a Barbers Express barber?
- Proper Permit(s) and Licenses.
- Reliable transportation.
- Preferably skilled in cutting multiple textures of hair.
- A honest, punctual, & self-motivating personality.
*Professional Liability Insurance preferred, but not required*
After completing the online application, be prepared to mail/or fax a copy of the
following along with your contract:
- Barber License(s)/Permit(s)
- Professional Liability Insurance or Decline Form
- Driver’s License/Photo ID
- W-9 Form
- 3 references (at least 1 client and 1 personal reference)