Privacy Policy

We have created this privacy policy to demonstrate our firm commitment to protecting information you submit. This privacy policy only applies to transactions made, and data gathered, on the BarbersExpress.com web site and does not apply to any other transactions, information, web site or Internet, telephone or offline point of contact between Barbers Express LLC and you. Please review this privacy policy periodically as we may update it from time to time. This privacy policy was last revised on April 30,2007. Each time you visit the Site or provide us with information, by doing so you are accepting the practices described in this privacy policy at that time. You agree that by using the Site you are expressly and affirmatively consenting to our use and disclosure of the information that you provide, and consenting to receive emails, as described below in this privacy policy

Who We Are

When we say "we" or "Barbers Express" in this privacy policy, we mean Barbers Express LLC, a Tennessee company, and those Barbers Express subsidiaries used to provide appointment services in the United States that operate primarily under the "Barbers Express" brand name. Accordingly, all information we receive may be shared among the different parts of Barbers Express in connection with Barbers Express's operations, and all information that is subject to this privacy policy will be used in accordance with this privacy policy by all parts of Barbers Express LLC.

Information We Collect From You

In order to operate the Site and provide you with information on products and services that may be of interest to you, we may collect "contact information" (i.e., information that could be used to contact you such as full name, postal address, phone number and email address as well as your computer's unique IP address (if any)), "financial information" (i.e., passwords, credit and debit card numbers and bank and other financial institution account numbers) and "demographic information" (e.g., zip code, postal code, hometown, gender, purchase history information, posting and sales information and age as well as IP addresses that are not unique to your computer) from you. Please note that nowhere on the Site do we knowingly collect contact information or financial information from children under the age of 13.

Order and Payment Processing, Customer Service, Credit Card Issuers and Quality Assurance

We use contact information to help us efficiently perform transactions, to deliver the services you have requested, to perform quality assurance, sales analyses and other business analyses, and to contact you in connection with events for which you order (including event confirmations, changes and cancellations). In some cases we may use service providers to help us perform some of these tasks, including, but not limited to, processing or fulfilling your orders, or performing customer service, business analyses or quality control, and consequently we may share your contact information with these service providers. In such cases, we often require these service providers to enter into agreements with us regarding the confidential handling of your information. We may also provide your contact information to your credit card issuer or to credit card processors for their purposes. When you make a purchase through the Site, or register with the Site, you will provide us with an email address where we, or these service providers, may contact you for the purposes described in this paragraph

Contacting You for Offers and Promotions

After you provide us with an email address in connection with purchasing or trying to purchase an appointment through the Site or registering with the Site, or in connection with any Special Offers as described below, you may visit the "My BarbersExpress" section of the Site, where you will be given the opportunity to tell us not to use that email address to send you promotional emails. By submitting an email address to us, you agree that Barbers Express LLC (on behalf of itself or on behalf of others) may send promotional emails to that email address until such time that you so indicate your preference not to receive them. Because many consumers like to receive some, but not all, types of promotional emails, "My BarbersExpress" provides you with the opportunity to choose which types of promotional emails you do not want to receive. Please note that if you ask not to receive promotional emails from Barbers Express LLC, you may still receive promotional emails during the next 72 hour period (as it may take some time for your preferences to be updated throughout our computer systems), you may still receive non-promotional emails from Barbers Express LLC, and you may still receive emails from certain others (including, but not limited to, Service Providers (defined below)); please read the rest of this privacy policy to learn how others may contact you.

Providing Appointment Providers with Contact Information

Barbers Express LLC books appointments on behalf of others; it does not produce or otherwise bring you services. Barbershops and barbers are involved in, produce and bring you events. When you see the word "Service Providers" in this privacy policy or on this web site, it means those described in the preceding sentence and their contractors. When you use BarbersExpress.Com to order or try to purchase an appointment (or to register while attempting to order or purchase Appointments), instead of providing your information directly to Service Providers, you provide your contact information to Barbers Express who may then pass that information on to the Service Providers on your behalf-in fact, you consent for us to provide your email address and other information to the Service Providers. Also, when you elect to receive alerts regarding a specific Service Provider, we may share your email address with that Service Provider. Sharing information with Service Providers will allow Service Providers to contact you using the email address or other contact information you provided. Nonetheless, because Service Providers are not part of Barbers Express LLC, Service Providers are not subject to this privacy policy and may still use your contact information to communicate with you by sending emails or through other means, and may share your contact information with others. If you want to learn about a particular Service Provider's privacy policies, or you do not want to receive communications from a particular Service Provider, or you have other questions, instructions or concerns to which you would like a Service Provider to respond, then you must contact that Service Provider directly.

Providing Merchants with Contact Information

In addition to booking appointments on the Site, Barbers Express may sell other goods or services, allow you to make reservations, or allow you to participate in (or register for) contests, sweepstakes or other offers or programs (such as discount or rewards programs, magazine subscriptions, hotel bookings or cruises) on the Site. Typically, these goods, services, contests, sweepstakes or other offers or programs ("Special Offers") for which you make purchases, orders or reservations, or for which you participate in or register, are provided by third parties ("Merchants"). Consequently, if you elect to engage in a Merchant's Special Offer, Barbers Express may provide that Merchant with your contact information - in fact, when you elect to engage in a Merchant's Special Offer you consent for us to provide your email address and other information to that Merchant. Because Merchants are not part of Barbers Express LLC, Merchants are not subject to this privacy policy and may use your contact information to communicate with you by sending emails or through other means, and may share your contact information with others. If you want to learn about a particular Merchant's privacy policies, or you do not want to receive communications from a particular Merchant, or you have other questions, instructions or concerns to which you would like a Merchant to respond, then you must contact that Merchant directly.

Divulging Your Contact Information for Legal and Administrative Reasons

We may disclose specific contact information when we determine that such disclosure will be helpful to comply with law, to cooperate with or seek assistance from law enforcement or to protect the interests or safety of Barbers Express or other visitors to the Site or users of services or products provided by Barbers Express LLC or to take part with others in joint anti-fraud activities. Also, your contact information may be passed on to a third party in the event of a transfer of ownership or assets, or a bankruptcy, of Barbers Express LLC.

Other Instances where Contact Information may be Shared

If you are opted out of receiving all promotional emails, then we will not share your contact information with unaffiliated third parties, unless we are otherwise permitted to under this privacy policy (for example, we will still be permitted to share your contact information with Service Providers or Merchants but only to the extent permitted above). If you do not opt out of receiving all promotional emails, then we may share your contact information if we believe it makes business sense. These third parties may communicate directly with you about their products and services.

How We Use Financial Information: Responsibility

We use your financial information to check your qualifications, to help us efficiently perform sales and other transactions on the Site, to deliver the goods and services you have requested, to enroll you in the discount, rebate and other programs in which you elect to participate and to perform quality assurance. In some cases we may use, and consequently we may provide to service providers, your financial information to help us perform some of these tasks. In such cases, we will require these service providers to enter into agreements with us regarding the confidential handling of your information. We may also provide your financial information to your credit card issuer, financial institutions or credit card processors to process transactions and for their other purposes. We do not provide your financial information to Service Providers or Barbers. We may disclose specific financial information when we determine that such disclosure may be helpful to comply with law, to cooperate with or seek assistance from law enforcement to protect the interests or safety of Barbers Express LLC or other visitors to the Site or users of services or products provided by Barbers Express LLC or to take part with others in joint antifraud activities. Also, your financial information may be passed on to a third party in the event of a transfer of ownership or assets, or a bankruptcy, of Barbers Express LLC. Barbers Express LLC will not be responsible or otherwise liable for any use or disclosure of your financial information by a third party to whom Barbers Express LLC is allowed to disclose your financial information under this privacy policy.

How We Use Demographic Information

We may use your demographic information to perform business analyses or to tailor the Site and communications to your interests. We may share anonymous, aggregated (grouped) demographic information with advertisers and other third parties so that they can tailor their advertisements and communications to the appropriate audience. Any time that we are allowed under this privacy policy to share your contact information or financial information, we may also share your demographic information along with it.

Information Other Web Sites Collect From You

On the Site, we place links to other web sites operated by other parties. Some of these other web sites contain our brand names and trademarks and other intellectual property that we own; others do not. When you click on these links and visit these other web sites, regardless of whether or not they contain our brand names, trademarks and other intellectual property, you need to be aware that we do not control these other web sites or these other web sites' business practices, and that this privacy policy does not apply to these other web sites. Consequently, the operators of these other web sites may collect different kinds of information about you, and may use and disclose that information in different ways than we would if it were collected on the Site. We encourage you to review their privacy policies and remind you that we will not be responsible for their actions.

Your IP Address

Like most e-commerce websites, each time you visit the Site, we automatically collect your IP address and the web page from which you came. In order to administer and optimize the Site for you and to diagnose problems with our Site, we use your IP address to help identify you and to gather broad demographic information about you.

Cookies

Like most websites, the Site uses cookies to help it keep track of your purchases and other activity on the Site and enhance your experience on the Site. We also use cookies to deliver content specific to your interests and to facilitate the retrieval of information so you do not have to re-enter it each time you visit the Site. On the Site, others may place or read cookies on your browser as well. If you wish to disable these cookies, the "help" portion of the toolbar on most browsers will tell you how. However, if you set your browser to disable cookies, you may not be able to access certain areas or features of the Site.

Our Security Precautions; Geographic Location of Information

The Site has security measures in place to help protect against the loss, misuse and alteration of the information under our control. We use secure socket layer (SSL) technology to help protect the security of commerce transactions. We encrypt your contact information and financial information as it travels over the Internet and we store your financial information on our servers in encrypted form. Your information may be transferred to and maintained in whole or in part on computer networks which may be located outside of the state, province, country or other governmental jurisdiction in which you reside, and may be stored on equipment or in facilities leased or licensed from third parties.

Public Areas

The Site may provide you with the opportunity to post information for display in areas of the site that are accessible to viewing by the general public ("public areas"), including, but not limited to, bulletin boards, chat rooms and user-submitted feedback reviews. This privacy policy does not apply to any information that you submit for use in public areas. We ask that you do not submit any contact information or financial information for display in public areas, as other people who use the Site will see it. If you submit such information for display in public areas, Barbers Express LLC cannot prevent it from being used in a manner that violates the law, your personal privacy or your safety. By submitting such information for display in public areas, you assume the risks and sole liability arising as a result of such information being displayed.

How You Can Access and Update Your Email Preferences, Contact Information and other My BarbersExpress Information; Deleting Information

You may click on the Site's My BarbersExpress link and follow the instructions to modify information you have previously provided to us or to indicate (in greater detail) which types of promotional emails you want (or do not want) to receive from us. Emails that we send you may also have links to the Site's My Barbers Express section. If you would like to delete a My Barbers Express account that contains your information, please contact customer service. Please note that deleting your account on My BarbersExpress will not delete all of your contact information or other information contained on our systems, as much or all of this information will be retained to preserve records of our commercial relationship with you. Further, certain information may have already been provided to third parties as described above. Please note that changing information through your My BarbersExpress profile, or otherwise opting-out of receipt of email communications from Barbers Express LLC and third parties (other than Service Providers or others for whom you cannot use the Site to cause an opt-out to be effective as stated above) will only change the data reflected in My BarbersExpress for purposes of transacting future business on the Site and for managing future communications from Barbers Express LLC. If Barbers Express has already provided your information to a third party before you have changed it on My BarbersExpress, then it is possible that the third party will not receive an update of the information reflecting the change.

How to Contact Us Regarding Privacy

If you have any questions or concerns about this privacy policy or would like to contact us regarding the information you have submitted to us, you can contact us at the following addresses:

To contact us from the United States or anywhere other than Canada:

If you wish to exercise a legal right that you may have under Tennessee law to learn whether we have disclosed your personal information to third parties for direct marketing purposes, please send a letter to the Privacy Officer at the Tennessee address listed above requesting to know the type of such information we shared and the kinds of companies with whom we have shared it for such purposes, and we will tell you. If, to the extent required by law or otherwise, we notify you that the security of the information you submit has been compromised, then you agree that we may give you such notice by email instead of by regular mail.